Welcome to the Telex RadioCom support section. This section of the website is designed to help end users troubleshoot their own systems quickly and effectively. All of the content in this support section is authored and maintained by Telex RadioCom technicians with extensive field experience. If you are a first-time user, Telex RadioCom recommends reading through the FAQ and Knowledgebase sections to familiarize yourself with system design and operation. If you still have questions, contact your nearest Telex RadioCom technical support specialist.

 Featured FAQ

What are the pin-outs for line cables and headsets?

RTS Two-Wire:
Pin 1: Common
Pin 2: Channel 1 Audio + 30VDC
Pin 3: Channel 2 Audio

Telex Audiocom:
Pin 1: Common
Pin 2: Audio Low + 24VDC
Pin 3: Audio High + 24VDC

Telex Intercom Headsets:
4-Pin:
Pin 1: Microphone Common
Pin 2: Microphone "Hot"
Pin 3: Headphone Common
Pin 4: Headphone "Hot"

5-Pin:
Pin 1: Microphone Common
Pin 2: Microphone "Hot"
Pin 3: Headphone Common
Pin 4: Left Headphone "Hot"
Pin 5: Right Headphone "Hot"
More Frequently Asked Questions

 Featured Glossary Term

Crosstalk

Interference caused by audio energy from one line coupling ("leaking") into adjacent or nearby lines.
More Glossary Terms